Privacy policy

Business Events Sydney (BESydney) is committed to maintaining your privacy.

This statement sets out Business Events Sydney Ltd ("BESydney") policies relating to how your personal information provided to us through your use of the BESydney website is dealt with. How we deal with personal information collected by us about our customers, partners and members.

Responsibility

BESydney recognises that your privacy is very important to you and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policies will govern how BESydney handles your personal information and safeguards your privacy.

BESydney's commitment

BESydney is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy represents industry best practice. BESydney is committed to complying with the National Privacy Principles implemented under the Privacy Amendment (Private Sector) Act 2000 (Cth). BESydney undertakes to comply with any laws introduced to strengthen protections for consumers' privacy.

Collecting information

BESydney will not collect or monitor any personal information about you without your consent unless we believe it is necessary:
      (i) because it is required by law;
      (ii) to provide you with a service which you have requested;
      (iii) to implement our terms of service;
      (iv) to protect the rights or property of BESydney, any BESydney user, or any member of the public; or
      (v) to lessen a serious threat to a person's health or safety
The kinds of information we may collect about you in these circumstances includes your:
      (i) name;
      (ii) company/business name (if applicable);
      (iii) ABN or ACN (if applicable);
      (iv) address;
      (v) phone number;
      (vi) fax number;
      (vii) email address; and
      (viii) date of birth;
If you work for a company then:
      (i) your title;
      (ii) the department in which you are employed;
      (iii) additional information about your company such as business activities, number of employees and industry; and
      (iv) your internet address
You may provide BESydney with information directly, such as through subscribing to email lists or identifying yourself when using BESydney’ services. The amount of information we collect about you depends on how you use the BESydney website or services. The only personal information we collect is what you tell us about yourself, for example, by subscribing to e-mail newsletters
BESydney uses cookies to help maximise your enjoyment of its services. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Please see further information on how we use cookies below
Any further collection of your personal information than that explained above will only occur with consent from you. BESydney only collects information from your use of our site and not from other organisations

Cookies

Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Most web browsers are set to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse cookies. In some instances, this may mean you will not be able to take full advantage of parts of the BESydney website
BESydney uses Google advertising programs that use cookies to improve your online experience, including the display of more relevant ads on external websites. You can opt out of these programs at any time
The use of cookies can enhance your enjoyment of what is offered by BESydney, because they can help personalise your experience of our website. They can ensure that information provided to you is most relevant to your interests. Cookies can also provide us with aggregate information on how people use our websites and which advertisements are effective. This helps us to keep improving our site
As explained above, cookies do not of themselves personally identify users. The cookies simply operate as a unique identifier which helps us to know what our customers find interesting and useful on our website, almost like a continuing questionnaire. We do not link this information back to other information that you have provided to us

Use and disclosure

BESydney will not use or disclose any information about you without your consent, or access your communications on our website unless we believe it is necessary:
      (i) because it is required by law;
      (ii) to provide you with a service which you have requested;
      (iii) to implement our terms of service;
      (iv) to protect the rights or property of BESydney, any BESydney user, or any member of the public; or
      (v) to lessen a serious threat to a person's health or safety
Examples of circumstances where BESydney will use or disclose information about you includes:
      (i) to enable us to provide you with access to our website and our other services;
      (ii) to enable us to contact you in the course of providing our services to you;
      (iii) to help diagnose technical problems and to administer the BESydney website and services to improve quality;
      (iv) to enable us to contact you to discuss your interest in our company, the services we provide and the ways we can provide them;
      (v) to advise you of announcements and promotions and events from us or our partners;
      (vi) to be able to email you a newsletter and updates about our services; and
      (vii) to enable us to carry out maintenance, repairs and development of our website, software and computer hardware
The types of people who may have access to your information includes:
(i) Internal Recipients - Employees and contractors engaged by us will have access to your personal information. Our resellers and advisors may also have access to your personal information; and
(ii) Third Party Recipients – We may be involved with business partners with whom we exchange customer data and to establish linked business processes and they may receive your personal information

"Spam" (promotional emails)

We will not send you "spam" (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information from BESydney and do not wish to receive this information any longer, you may remove your name from our list either by using the unsubscribe link from the promotional email, or emailing us at marketing@besydney.com.au and asking to be removed from our mailing list. Please allow five days for this request to be processed.

Storage and security

BESydney will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In addition, our employees and data processors are obliged to respect the confidentiality of any personal information held by BESydney, however, BESydney will not be held responsible for events arising from unauthorised access to your personal information
You can also play an important role in keeping your personal information secure by maintaining the confidentiality of any password, PINs and accounts used on the BESydney website. Please notify us immediately if there is any unauthorised use of your account by any another person or any other breach of security

Access

Your trust in BESydney is very important to us. If at any time you want to know exactly what personal information any part of our site is holding about you, you are welcome to request that information by emailing us at (insert email address). Unless there is some legitimate reason why we are unable to provide you with this information, BESydney will endeavour to contact you to provide a copy of your personal information held by us within 14 days or to notify you when we will provide it (which in any event should not be more than 30 days after your request). If we will not be providing you with access, we will notify you of this fact and of the reasons for denying you access within 14 days of your request.

Information changes

If at any time you wish to change any personal information held by BESydney, please contact us by e-mailing us at marketing@besydney.com.au and we will change this record. If you wish to have your personal information deleted, please let us know and we will take all reasonable steps to delete it, unless we need to keep it for legal reasons.

Links to other websites

BESydney provides links to websites outside of the BESydney service. These linked sites are not under the control of BESydney and we are not responsible for the conduct of persons, companies and other websites linked to from our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of such disclosure with that party.

Problems and questions

If BESydney becomes aware of any ongoing concerns or problems with our site, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our privacy policy, or you have a problem or complaint, please complete our Contact form.

Further information on privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Privacy Commissioner's website at http://www.privacy.gov.au/.

Further information from BESydney

If you would like more information about your rights concerning privacy phone +61 2 9331 4045 or complete our Contact form.

You may also like to view our Terms of use and Sitemap. To provide feedback about our website please complete our feedback form.

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